Professionals Burleigh 
As a tenant, it’s commonly known that you should take care of a property by keeping it clean and undamaged.
A good tenant will develop a strong professional relationship with their property manager of their rental. At the end of the day the property manager is your portal to getting any repairs done quickly and effortlessly.
Taking initiative and contacting your property manager at the immediate sign of potential property damage is often crucial to fast-tracking the repair process.
Renter responsibilities
Tenants are responsible for general household maintenance such as: replacing light bulbs, batteries in smoke alarms, maintenance of lawns and so on.
The tenant must report to the agent, property manager or landlord/rental provider any damage caused to the property that would need to be repaired, regardless of it being urgent or non-urgent.
Property Manager/Rental Provider responsibilities
During a tenancy, the rental provider is responsible for ensuring the property stay in the same condition as it was when the tenant/s moved in. This means any maintenance and repairs (urgent or non-urgent) should be completed as they arise.
Additionally the landlord/rental provider should respect the rights of the teant or renter as residents of the property. Following all health and safety laws is also paramount towards this aim.
It’s important the rental provider must provide reliable security with all locks in working order and supply keys for every lock in the household.
Repair timeline
A landlord or rental provider generally has three to seven days to fix critical repairs, and 30 days to fix non-urgent repairs. Although, these exact numbers vary depending on your specific state’s landlord-tenant/rental provider-rental laws. Communication is vital so keep in touch with your property manager during any repair processes.
What is an urgent repair?
A repair considered to be urgent is any breakage or damage that can cause serious harm to the inhabitants and property. Urgent repairs include a serious water service leak or burst water service, a failure or breakdown of the gas system, electricity or water supply to the home and failure or breakdown of the hot water service.
What is a non-urgent repair?
A non-urgent repair is damages that do not need to be fixed immediately. For example, a broken pantry cupboard door, a cracked glass window, tears in a flyscreen etc. Contact your landlord/rental provider via phone or email and inform them of the repairs that need to be done as soon as they come up. Non-urgent repairs do not need to be fixed urgently so have patience with your rental provider and maintain good communication.
For further information about repairs and rentals contact our property management team or alternatively visit the Residential Tenancies Authority (RTA) www.rta.qld.gov.au/
DISCLAIMER – The information provided is for guidance and informational purposes only and does not replace independent business, legal and financial advice which we strongly recommend. Whilst the information is considered true and correct at the date of publication, changes in circumstances after the time of publication may impact the accuracy of the information provided. Professionals Burleigh will not accept responsibility or liability for any reliance on the blog information, including but not limited to, the accuracy, currency or completeness of any information or links.
